I’m a hotel worker – here are five things the managers don’t want you to know


Staying in a hotel can be the ultimate relaxing experience, whether it’s a mini-break or a long-stay. 

But while many hotels strive to be calm and clean, guests are often shocked at what they find beneath the surface. 

Luckily, experts at eShores have shared five top tips for travellers to make the most out of their stay. 

From arriving on time, to checking the hotel kettle, these insider secrets can help you make your stay unforgettable for all the right reasons.  

Many hotel guests are often shocked at what they find beneath the surface, luckily travel experts at eShores have shared five tips for travellers to make the most out of their stay

Many hotel guests are often shocked at what they find beneath the surface, luckily travel experts at eShores have shared five tips for travellers to make the most out of their stay 

Always check the kettle in your room to avoid some VERY nasty surprises

According to staff, you should double-check everything you drink in a hotel room, especially if it comes from a kettle. 

While many items will be cleaned daily by housekeeping, kettles have been known to go unnoticed. 

Experts warn never to boil a hotel kettle until you’ve checked inside as ‘Lairy room occupants have been known to add unmentionables into kettles’. 

According to the experts, minibars aren’t safe either. They said: ‘One hotel worker recalls a guest urinating into a bottle from the mini bar

Experts have warned hotel guests always to check the kettles in their room for 'unmentionable' items as they may not be cleaned daily

Experts have warned hotel guests always to check the kettles in their room for ‘unmentionable’ items as they may not be cleaned daily 

Don’t check in late – you could lose your room

Hotel receptionists who took part in the research admitted that many budget hotels will purposely overbook rooms to maximise profits, based on the assumption that some guests won’t turn up. 

Experts revealed that if hotels end up with too many guests, they can move you to a nearby hotel and cover taxi costs, which although wouldn’t impact you financially, can come as an inconvenience. 

So, if you’re heading to an evening show or event, make sure to show up on time to secure your room.  

Avoid a cooked breakfast if you’re a vegetarian

Experts have warned cross-contamination can be rife during the breakfast rush, even for items supposedly safe for vegetarians. 

They said: ‘You may think you’re safe with options such as tomatoes and eggs, but behind the scenes tell a different story.’ 

Staff members revealed that they’ve seen vegetables such as tomatoes cooked on top of trays covered in bacon grease. 

Additionally the tongs that guests use to serve themselves can get mixed up, meaning you could accidentally end up eating a contaminated food item. 

For that reason, the experts say it’s best to avoid buffet breakfasts especially at budget hotels, or stick to continental items.  

Take anti-bacterial wipes for the bedside drawers

While hotel cleaners will give the room a quick turnover between guests, many surfaces such as the inside of drawers and wardrobes may be skipped

While hotel cleaners will give the room a quick turnover between guests, many surfaces such as the inside of drawers and wardrobes may be skipped

In most hotels, housekeeping will do a quick turnover of the room between guests, which includes hoovering, cleaning surfaces and changing bedding. 

But, as they’re often in and out quickly, many surfaces can be skipped such as the inside of wardrobes or drawers. 

According to experts, cleaners have found intimate items left in hotel rooms, usually in the bedside drawer. 

So, for peace of mind, it may be worth wiping down these surfaces yourself. 

During a long trip, you can fit antibacterial spray into your checked-in luggage. But, if it’s a fleeting visit, you can opt for 100ml antibacterial spray or wipes. 

Carex 100ml Anti-Bacterial Hand Spray can be purchased from Boots for just £2.85 and ‘kills 99.99 per cent of bacteria and enveloped viruses.’ 

Always flush the toilet when entering your room

If you’re jetting off to a hotel in a hotter climate, the hotel workers have one piece of advice – always flush your toilet. 

This applies to when you first check in to your room and when returning from a day trip. 

Experts said: ‘In hotter locations, the toilet bowl and under the seat make the perfect hiding spot for creepy crawlies, especially spiders.’

So unless you don’t mind the risk of an unpleasant shock, don’t sit down without flushing the toilet first.  



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